twenty
Building a modern alternative to Salesforce, powered by the community.
The Lens
By Erik Loyd, SaaS CEO and former COO/CFO of an AWS Premier Partner.
Updated Aug 2026
Twenty is a full-blown CRM built to replace Salesforce. Not a toy. Not a contact list with delusions of grandeur. It handles custom objects, kanban views, email integration, calendar sync, workflow automation, and role-based permissions. The UI borrows from Notion and Linear: clean, fast, modern.
Self-hosting runs on Docker with Postgres and Redis. The community is massive and active. You get custom fields, API access, and webhooks on every tier. The AGPL license means the core stays open. Enterprise features like SSO sit behind a commercial license. At $9/user/month for cloud, the open source tax on ops might make the hosted version the smarter call anyway. Alternatives like SuiteCRM and EspoCRM exist but feel dated by comparison. Twenty looks and feels like a product built in 2025, not 2005.
The catch: self-hosting requires Postgres plus Redis plus the app server. That is not a weekend project for a solo founder.
Free vs Self-Hosted vs Paid
open coreSelf-hosted is free under AGPL with full CRM functionality - custom objects, email, calendar, workflows, API access. Cloud hosted starts at $9/user/month (Pro) with unlimited records and all core features. Organization tier at $19/user/month adds SSO and priority support. Annual billing saves 25%. Enterprise features like SAML/OIDC are behind the commercial license. Self-hosting needs Docker, Postgres, and Redis - realistic for teams with DevOps capacity but overkill for a solo founder tracking 200 contacts.
Free self-hosted is genuinely full-featured. Cloud at $9/user/month is fair for teams who would rather ship than babysit infrastructure.
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A low score is not a verdict on quality. Young and niche tools start low by design. How we calculate scores
Trust Signals
License: AGPL-3.0
Must share source even for network use. Some components carry separate terms.
Commercial use: ✓ Yes
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