Open Source Alternatives

Alternatives to Zendesk

Customer service and support ticketing platform.

1 drop-in replacement1 building block
zendesk.com ↗

Zendesk is a trademark of its respective owner.

Updated Apr 2026

Drop-in Replacements

Ranked by Discovery Score

1

zammad

1370% coverage

Zammad is a web based open source helpdesk/customer support system.

Zammad is a web-based helpdesk and ticketing system. Email, chat, social media, and phone calls all land in one unified inbox.

5.5k ★RubyGNU Affero General Public License v3.0

Building Blocks

Zendesk is a platform — it bundles multiple capabilities into one subscription. These tools each cover one piece. Teams often assemble 2–3 of them instead of paying for the full suite.

Chatwoot

15covers: live chat55%

Open source live-chat and support desk

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